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Advice House
13-15 Cheapside, Hanley, Stoke-on-Trent, ST1 1HL
FAQS
Answers to questions you may have
Find quick answers to frequently asked questions about our services.
Do I need to book an appointment?
You don’t need to book an appointment, we are available for you to drop in to our office to speak to someone. Our office may close early if all tickets for appointments are given out.
When are you open?
We are open on Monday to Friday from 9am to 5pm.
When are you moving?
We do not currently have a final date for the move, the projected date for the new site to open is around the beginning of October.
Where do I go for drop-in services?
We still we be running drop-in services at Advice House in Hanley until further notice.
Why are you changing location?
We have moved to a new location to ensure all our services are accessible under one roof, and we can provide the best level of support to the public.