Get in Touch
Mitchell House
Town Road, Hanley, Stoke On Trent, Staffordshire, ST1 2QA
You can use our online web chat service Monday to Friday, 9am to 5pm.
Our web chat services can be accessed using the button below:
FAQS
Answers to questions you may have
Find quick answers to frequently asked questions about our services.
Do I need to book an appointment?
You will need to book an appointment to visit us at Mitchell House. We are available for you to drop in at other locations, please see the Where to Get Support section.
When are you open?
We are open on Monday to Friday from 9am to 5pm.
When are you moving?
We do not currently have a final date for the move, the projected date for the new site to open is around the beginning of October.
Where do I go for drop-in services?
We still we be running drop-in services at Advice House in Hanley until further notice.
Why are you changing location?
We have moved to a new location to ensure all our services are accessible under one roof, and we can provide the best level of support to the public.