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Lives changed
Our Values
Empower, Encourage, Enable.
This is our vision as a service. We believe that encompassing these principles allows us to ensure the support and care we can provide is unparalleled, and you are able to leave our service in a better place than when you first came to us.
We aim to deliver modern, accessible, high-quality advice service that meets the needs of the communities we serve across North Staffordshire and beyond, particularly the needs of the poorest and most socially excluded members of those communities.
Our Mission
Looking ahead with purpose
Dedicated to offering free, impartial advice and comprehensive support. we empower, encourage, and enable the residents of Staffordshire North and Stoke on Trent, especially families and vulnerable individuals, to navigate challenges and achieve happier, more fulfilling lives.
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Our People
Our staff and trustees are the heart of our organisation, bringing expertise, passion, and commitment to every challenge we face. Together, they guide and support our mission to provide trusted advice and make a real difference in people’s lives.
Our Funders
The support provided by our funders allow us to continue our mission to improve the lives of the residents of Staffordshire North and Stoke-on-Trent.
Need Support or Guidance?
Whether you’re facing legal issues, financial worries, housing concerns, or anything in between — we’re here to help.